In the digital world you need a CRM (Customer Relationship Manager) to help you process online leads (who you haven't met).

Here are a number of notes and tips to help you choose the right CRM solution:

• Single Platform Integration - The major real estate data companies have purchased the best CRM systems in an effort to create an integrated real estate platform from searching to closing on a home. See Reesio, DotLoop and Top Producer
• Lead Distribution - there are a number of "lite" CRMs that are really nothing more than lead distribution systems (but work really well).